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What happens if a store doesn't support tap to pay?
What happens if a store doesn't support tap to pay?
Updated over 3 months ago

Can I still use my Adro card to make purchases if a store point-of-sale machine doesn't support tap?

Yes, this applies for both the Adro Debit and Adro Credit Cards.

If the point-of-sale machine doesn't accept tap, you can ask the cashier to manually enter the card details to complete the transaction.

If the cashier isn't familiar with how to manually input the card details, you may need to ask for a store manager to assist.

What information do I need to manually input card details?

  • 16-digit card number

  • Expiry date

  • 3-digit CCV number

How do I find my virtual debit or credit card details?

To view these details from your virtual card(s):

  1. Login to your account

  2. To view your debit card details, navigate to your Checking account. Under virtual card, click 'Details'

  3. To view your credit card details, navigate to your Credit account. Under virtual card, click 'Details'

Where do I find my physical debit or credit card details?

This information can be found on the back of your Adro Credit Card:

This information can also be found on the back of your Adro Debit Card:

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